Onboarding isn't just about paperwork and a first-day lunch. It’s the entire strategic journey of bringing a new person into your company's orbit, from the moment they accept the offer to the point they're a fully contributing, confident member of … Read More
people operations
A Modern Playbook for Development Goals in the Workplace
Setting meaningful development goals in the workplace is the bedrock of a thriving, engaged team. It’s about creating a clear path for employees to gain new skills and master new challenges, making sure their personal growth pulls in the same … Read More
Why Double Barrelled Questions Sabotage Your Employee Feedback
A double-barrelled question is one of those sneaky survey mistakes that seems harmless but completely tanks your data quality. It’s when you accidentally cram two different ideas into a single question, making it impossible for someone to give you a … Read More
A COO’s Guide to Values and Culture in Business Performance
Here’s a simple way to think about it: your company’s values are the architect’s blueprint—the foundational principles of what you plan to build. Your company culture is the living, breathing building itself—it’s what people experience every day through their interactions, … Read More
A Modern Playbook for the Retainment of Employees
Keeping your best people isn't about grand gestures or once-a-year check-ins. It’s about building a proactive, continuous understanding of your company’s cultural health. To win the talent war, especially with teams spread across Canada and the United States in hybrid … Read More
Satisfaction Survey for Employees: Turn Feedback into Powerful Insights
An employee satisfaction survey is meant to tell you how happy and fulfilled your people are in their roles. It’s supposed to give you direct insight into everything from leadership and workload to career growth. But let’s be honest: the … Read More
Management of People: Actionable Strategies to Boost Culture and Performance
The old way of managing people is officially broken. Relying on an annual engagement survey to understand your team is like trying to drive down the Gardiner Expressway using a paper map from last year—you're completely blind to the real-time … Read More
Employee Turnover Rate: A Practical Guide for Leaders
Your company’s turnover rate is the percentage of employees who head for the exit over a certain period. It’s one of the most honest signals you can get about the health of your organization, telling you exactly how well you’re … Read More
OKRs vs KPIs: A Practical Guide for Modern Teams
When you get down to it, the real difference between OKRs vs KPIs is all about purpose. Think of it this way: KPIs are the gauges on your dashboard telling you how the business is running day-to-day, while OKRs are … Read More
What is a HRIS? Your Guide to HR Systems
Think of a Human Resource Information System (HRIS) as the digital nervous system for your people operations. It’s a single piece of software that acts as the central hub for managing all your employee data and automating the core HR … Read More